Delete your OnlyMaxon account
Last updated: 2 November 2026
You can do this yourself, in the App, in about thirty seconds. Nothing has to be requested from us and nobody has to approve it.
In the App
- Open OnlyMaxon and sign in.
- Scroll to the bottom of your card and tap Delete account.
- Read what it says will happen, type your password, and tap Delete permanently.
The password is asked for again on purpose: it is the confirmation, and it means a phone left unlocked on a table cannot delete your account for you.
It happens immediately. There is no waiting period, no confirmation email, and no way for us to undo it.
What is deleted
- Your account itself — the email address and password you sign in with.
- Everything you typed on your card: name, job title, city, description, phone number, email address, website, your services and prices, and your links.
- Your claim on the card, so no account owns it any more.
Your card is also switched off in the same moment, so nobody who taps it sees anything you wrote.
What stays, and why
The card itself is not deleted. Its address is printed on a piece of plastic that is in somebody's pocket — maybe yours, maybe a client's, maybe in a drawer — and deleting it would turn that card into a dead link with nothing about holding it to explain why. Instead it goes back to exactly the state it was in on the day it was made: empty, hidden, and showing a short “this card is not set up yet” page.
The address the card was issued to stays on our production record. That is the line that says which card was made for whom, and it is what lets us replace a card somebody has lost. It also means you can change your mind: register again with the same email address and your card will be waiting for you, blank, ready to fill in.
If you want that line gone as well, write to [email protected] from the address on your account and say so. We will remove it, and once it is gone the card cannot be recovered by you or by us — it becomes a blank card that only we can reissue to somebody else.
If you cannot get into the App
If you have forgotten your password, use forgot your password? on the sign-in screen first — it is faster than writing to us, and deleting an account needs a working sign-in.
If you cannot sign in at all, write to [email protected] from the email address on the account. We will verify that it is you and delete it by hand, within 30 days and normally within a day or two.
Related
What we collect in the first place and how long we keep it: the privacy policy. The agreement itself: the terms of use.